Ads EditorHelp Center

Account, team, and subscription

Turn on two-step verification

Protect your account with a code from your phone or email, on top of the password. Whoever steals the password cannot get in.

Meta AdsGoogle Ads3 min
Where it isMy AccountSecurity

Quick answer

Open My Account and go down to Security: Two-Factor Authentication. Click Use authenticator app, scan the QR with the app on your phone, type the 6 digit code and confirm. Keep the recovery codes that show up.

Watch the walkthrough 0:29

Before you start

  • Have an authenticator app on your phone: Google Authenticator, Microsoft Authenticator, Authy or the iPhone Passwords app.
  • Without an app, you can get the code by email.
  • Every customer can turn it on, on any plan. Each team member turns it on in their own account.

Step by step

In this example, we turn on verification with Google Authenticator.

  1. 1

    Pick the method

    In the side menu, click My Account and go down to Security: Two-Factor Authentication. Click Use authenticator app. If you prefer to get the code by email, click Use email code.

    Pick the method12
    1. 1Use authenticator app
    2. 2Use email code
  2. 2

    Scan the QR and confirm

    Open the authenticator app on your phone, tap add and scan the QR on the screen. The app starts showing a 6 digit code that changes every 30 seconds: type the current code and confirm.

    Scan the QR and confirm12
    1. 1QR code
    2. 26 digit code
  3. 3

    Keep the recovery codes

    The recovery codes show up. Keep them somewhere safe (in a password manager, for example): each one gets you in once if you lose your phone.

    Keep the recovery codes1
    1. 1Recovery codes

No phone and no codes

If you lose your phone and the recovery codes, only support can unlock the account, after confirming it is you. Keep the codes before closing the screen.

How to tell it worked

  • The section shows the active 2FA label and the chosen method.
  • On the next login, after the password, Ads Editor asks for the code.

If something goes wrong

SymptomLikely causeWhat to do
The code is refusedThe phone clock is off or the code already changedTurn on automatic time on the phone and type the new code
I lost my phoneThe authenticator app stayed on the old deviceLog in with a recovery code and turn verification on again on the new phone
The email with the code does not arriveIt went to spam or is taking a whileCheck spam and wait a minute before asking for another one
Was this guide helpful?