Some data in the Brazilian checkout is invalid: a CPF/CNPJ (Brazilian individual or company tax ID) outside the expected format (11 or 14 digits), a malformed email, an empty name, or an invalid card number (checksum failure).

How to fix it:

  1. Correct the flagged field (CPF/CNPJ, email, name, or card number).
  2. Check that there are no spaces or missing digits.
  3. Resubmit.

If you're paying with Pix (Brazil's instant payment method), check the CPF/CNPJ and email.