My alert didn't fire even though the metric was outside the limit. What should I check?
Check in this order:
- Is the alert on? The toggle on the card must be turned on (the card shouldn't look faded).
- Cooldown: after firing, the same alert waits 6 hours before it can fire again. See the Last triggered field on the card.
- Alerts only evaluate today's data: if the metric went over the limit yesterday but today is normal, the alert won't fire.
- Objective filter: if you selected objectives and there are no active campaigns with those objectives today, the alert has nothing to evaluate.
- Accounts: your Meta account must be connected and accounts must be selected in the panel. If the connection has expired, reconnect under Connect Meta.
- Subscription: automatic checks only run for active subscriptions.
If everything looks right, click the Check button to force an immediate check and confirm.