If an account isn't showing up:

  1. Confirm that you finished the connection in Connect Meta (or Connect Google) and authorized all the requested access (ad and Page management).
  2. In the Ad Accounts panel on that same screen, check whether the account is active. Only active accounts appear in the app, and your plan has a limit on active accounts.
  3. Check that the connected profile has access to the account in Business Manager. If the account belongs to another profile, use Connect another profile.
  4. In the Account Center, check that the account isn't hidden (Hidden button) and isn't outside the selected group.

If it still doesn't appear, contact support and include the account ID.